How can we help?

For questions about Pleat Chapter or a problem with your theme, email us at niitwwq@gmail.com.

The link opens your email app. You can also copy the address into your preferred email service.

What to include

• Your name and store URL.
• Your theme version and the affected page.
• A description of the issue and steps to reproduce it.
• Relevant screenshots, attached directly to your email.

Please remove private customer information from screenshots. Do not send passwords, access tokens or payment information.

Support scope

Theme support covers reproducible theme bugs and questions about the supplied settings. Custom development, third-party app behavior and services managed by Shopify may require help from the responsible provider.

Read the theme documentation for installation and configuration guidance.